Terms of Service

Welcome to MAKS Tech. These Terms of Service (“Terms”) govern your access to and use of our products, services, website, and solutions. By engaging with MAKS Tech, you agree to be bound by these Terms.

1. About MAKS Tech

MAKS Tech is a provider of business technology solutions, including but not limited to:

  • Point of Sale (POS) Solutions
  • ETR & eTIMS Compliance Solutions
  • Banking & Cash Handling Equipment
  • Anti-Theft & Security Systems
  • Software Solutions
  • Hardware Supply & Installation
  • Technical Support & Maintenance

2. Acceptance of Terms

By purchasing our products, using our services, or accessing our website, you acknowledge that you have read, understood, and agreed to these Terms and all applicable laws and regulations.

3. Products and Services

MAKS Tech supplies, installs, configures, and supports technology solutions for businesses across various industries.

Our services include:

  • Product consultation
  • Equipment supply
  • Installation and configuration
  • Software deployment
  • System integration
  • Technical support
  • Preventive maintenance
  • Staff training

Service availability may vary depending on location and project requirements.

4. Customer Responsibilities

Customers agree to:

  • Provide accurate business information.
  • Ensure premises are accessible during installation.
  • Use all equipment according to manufacturer guidelines.
  • Maintain proper electrical and network infrastructure.
  • Promptly report any faults or system issues.
  • Protect supplied equipment from misuse or unauthorized modifications.

5. Pricing and Payments

All prices are quoted in Kenya Shillings (KES) unless otherwise stated.

Payment terms shall be agreed upon before project commencement.

Unless otherwise agreed:

  • A deposit may be required before supply or installation.
  • Full payment is due according to the agreed invoice terms.
  • Late payments may attract applicable penalties or suspension of support services.

Ownership of supplied equipment remains with MAKS Tech until payment is made in full.

6. Delivery and Installation

Delivery schedules are estimates and may vary due to:

  • Product availability
  • Shipping delays
  • Customer readiness
  • Force majeure events

Installation dates shall be scheduled in consultation with the customer.

Customers must ensure:

  • Adequate power supply
  • Internet connectivity where required
  • Safe installation environment